The Wilds is Cashless

No! There are no fees to guests to convert your cash to a prepaid card. However, a fee of up to $6.95 will be charged beginning the calendar month following the month card enrollment is completed. This fee will not be assessed on cards with a zero balance. 

Yes! The card can be used anywhere Mastercard debit is accepted for any type of transaction, including tips, and is internationally accepted, although international fees may apply.

Cards cannot be reloaded at any of the The Wilds' pre-paid debit card machines. To reload your card, you must first register it. Guests that register their card can manage their spend and take advantage of all the benefits, including:

• Linking the Mastercard to guests $CASHLESS digital wallet.  
• Balance inquiry
• Obtain transaction detail including the merchant’s name, amount of spend, and time and date of transaction
• ATM Access with PIN number
• Reload functionality - through Mastercard rePower or Akimbo App
   

To find locations outside of the The Wilds to reload your card, click HERE. Cards can be reloaded online through the Akimbo App or Akimbo website after registration.

You can find the balance of your card here. 

While The Wilds will not provide refunds for unused balances, the card can be used anywhere Mastercard is accepted.  Once you register your pre-paid debit card, you have ATM withdrawal access with PIN number.

No, but the cards can be registered and reloaded via bank account or GreenDot at Mastercard Repower stations.

1. Enter your mobile number into kiosk.
2. Accept the cardholder agreement and SMS/text communication release.
3. Start the transaction by inserting cash, with the lowest denomination of $5.
4. Insert remaining desired cash amount into the kiosk, as little as $1 or as much as $1,000.
5. The machine will confirm amount inserted and amount to be loaded on the card.
6. The Mastercard prepaid card will be dispensed from the machine.
7. Your new card is ready to use!
    

MobileMoney provides 24/7 support for the kiosk by calling (888) 414-6866 or visiting akimbocard.com.

The cards are made from recycled material and can be recycled when no longer needed.

Cashless payments throughout The Wilds will offer a simpler way to pay.

• Just swipe or tap your credit card, debit card or smart device with Apple Pay or Google Pay at checkout.  
• Pre-paid debit card machines will allow guests to insert cash which will then be converted to a pre-paid Mastercard that can be used at any location (inside or outside of The Wilds) where Mastercard is accepted.

• It saves money! For both the Zoo and visitors.
• It’s safer. Transactions are always secure.
• It’s faster. Contact-less transactions can help speed up checkout times.
• It helps the planet! Reducing reliance on paper currency, we can minimize the environmental impact associated with the production, transportation and disposal of paper money.

The Wilds, the Columbus Zoo and Aquarium, Zoombezi Bay, and Safari Golf Club are all cashless parks. 

Yes. The campground is also cashless, and the nearest pre-paid debit machine will be at The Wilds, approximately 1 mile away. 

All locations where there is a monetary transaction will now be cashless, including the parking booth. 

There are no vending machines at The Wilds. 

There are no ATMs at The Wilds. 

VISA, Mastercard, Discover and American Express credit cards, Apple Pay, Google Pay, and most debit cards are accepted for payment.  Online reservations must be secured with credit card. 

There’s no minimum age to get a card, but if any issues arise, customer service can only assist an adult. Since minors can’t legally agree to contracts, the cardholder status automatically transfers to the adult who provided the funds. Any questions or actions need to be handled by that adult.

Guests do not need a mobile device to get the card. Any valid 10-digit phone number works. While cell phones make it easier to receive redemption codes via SMS, there are alternative ways to handle this if you use a landline or entered the wrong number.

The Pre-Paid Debit Card Machines do not take coins or $2 bills. The machine takes only cash.

Yes! The interface offers options for English, French, Spanish, and Chinese. The entire transaction will then proceed in the selected language.